- enquiries@chargemeev.co.uk
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EV charging equipment breakdowns can cause serious issues for your organisation. It will cause inconvenience for EV drivers, disruption within your workforce and disappointment for customers and service users.
As with all electronic equipment, EV chargers that are regularly maintained and updated are more reliable and have a far longer lifespan than those that aren’t.
ChargeMeEV provide EV charger maintenance and support plans that provide both onsite repairs and remote technical support. This ensures that on the rare occasion that an EV charge point experiences a breakdown, it isn’t something you need to be concerned about. It will be rectified in a timely manner, in accordance with your Service Level Agreement (SLA).
Your SLA can be designed to suit your needs. The level of charging aftercare you need will usually depend upon several factors. These often include the frequency of charger use, number of chargers on your network, the number of charging sites you have and how essential your EV charging points are within your organisation.
With ChargeMeEV, your EV chargers will be connected to software that consistently updates and monitors their operation. This enables faults to be identified and fixed automatically, before they are even reported. Peace of mind is provided through the following services:
An onsite EV charger maintenance plan, or an EV charger service plan, ensures that your EV charging equipment will benefit from scheduled onsite inspections, to ensure your charging network continues to run smoothly.
Our engineers will visit your site to perform a visual check of your chargers and use diagnostic equipment to check their condition. Regular onsite visits can prevent public safety issues and perform repairs that may be unknown by remote monitoring software. Examples of the problems solved are shown below.
At ChargeMeEV, our experienced electrical specialists can talk you through the EV charger maintenance and support options available, to ensure the solution you decide upon will suit your organisation and keep your charging network running smoothly.